FAQ

Frequently Asked Questions

Whether you have a general CBD question or more specific ones about our products or processes, hopefully you’ll find your answer below. If not, please contact us and let us know – we’re here to help.

Our Process

What is a COA?

A Certificate of Analysis or COA provides more detailed information about the contents of a product including quality, quantity, and purity of the product. It details the cannabinoid, terpene and contaminant profile of the CBD oil. It is important that the COA comes from an independent and trusted third party.

Why is it important to look at COAs?

Labeling alone is not reliable. Some claims on labels may be vague or misleading. A COA provides transparency to confirm what is (and is not) contained in the product.

How do you read a COA?

The company selling the product should have it clearly marked with a lot or batch number and offer a link to where you can easily find a COA for the product. Once you have located the COA, check that the company that performed the test is not the same company selling the product. An independent third-party should help remove any bias.

An important page is the cannabinoid profile, listing the cannabinoids detected and their concentration. This page will also show the THC level if it is a full-spectrum product, this must be lower than .3% in order to be legal.

It is also important to know what is not in your CBD oil. Look to the Heavy Metal, Pesticide and Solvent sections to see what levels, if any, are contained in the product. It should show actual levels as well as acceptable ranges.

What are GAP and cGMP and why do they matter?

Good Agricultural Processes (GAP) and Current Good Manufacturing Practices (cGMP) are a set of guidelines put forth by regulatory agencies that control the authorization and licensing of manufactured and agricultural goods. These regulations help ensure product consistency from batch to batch and prevent harm from coming to an end user. These guidelines also address personnel training, inspections and working conditions.

Our Products

Why do we test for heavy metals/solvents/pesticides/microbials?

We believe the purity of our product is important. We go to great lengths to ensure that the partners who produce our oil use the best practices and maintain the highest standards possible. And then we test it. It is one of our main tenets, trust but verify.

Why do we source oil internationally?

We source the best products we can find. Some regions of the world are better suited to grow one product vs another. Think coffee for example. We search for suppliers and products in the US and around the globe, but so far have found the purest, most consistent, and dependable products internationally, near the equator - due to ample rainfall and long sunny days.

How secure and stable is the international supply chain?

In this challenging time, many international governments are stressing the importance of Agriculture to help their economies rebound. At Ambassador, we have invested time and expertise to develop relationships and processes to strengthen our supply chain. In the case of Colombia, their advanced regulatory structure coupled with our ability to move product around the world make us bullish on the stability of our supply chain.

Do you have organic products?

We only source organic products. Many are certified USDA 100% Organic.

CBD Oil / Cannabis 101

What is CBD?

Cannabidiol (CBD) is one of approximately 115 plant-derived ‘phytocannabinoids’ that naturally occur in the hemp or cannabis plants. CBD happens to be the most abundant of these cannabinoids.

What are cannabinoids?

Cannabinoids are chemical compounds. They are found naturally in seeds, stalk, and flowers of cannabis plants (photocannabinoids) and in our body (endocannabinoids).

What are terpenes?

Terpenes are the unsaturated hydrocarbons found in essential oils of plants that make up the scent and flavor of a plant.

What is the entourage effect?

Entourage effect is the term used to describe how multiple cannabinoids and terpenes from a hemp or cannabis plant interact with the body to produce an altogether stronger response than any one of the parts acting alone. In other words, it's not dissimilar when people say 1+1=3.

Is CBD Psychoactive?

Despite their similar chemical structures, CBD and THC don’t have the same effects. CBD is a non-psychoactive compound and doesn’t produce the ‘high’ associated with THC.

What is THC?

Tetrahydrocannabinol (THC), is a crystalline compound that is the main active ingredient in cannabis causing the ‘high’ or psychoactive feeling.

Is CBD legal?

With the passage of the 2018 Farm Bill, zero THC CBD is legal in most states, but you’ll want to check the regulations for your state.

What is full-spectrum CBD?

Full spectrum means that the CBD oil or contains all the cannabinoids that are naturally occurring in the cannabis plant. Quality full-spectrum CBD products are typically high in CBD, with smaller amounts of minor cannabinoids, and very low in THC (less than 0.3%).

What is broad-spectrum CBD?

Broad-spectrum CBD contains cannabidiol and other compounds within the plant, but lacks THC, which is completely removed after the initial extraction. Because broad-spectrum oil contains multiple cannabinoids, it also produces the “entourage effect,” but without the THC.

What is isolate?

CBD isolate is the purest form of CBD, made by pulling it from its natural environment and removing it from all other ingredients.

“The advantage of using CBD isolate over other formats is the highest concentration of CBD per serving. Isolates are usually +98% pure, meaning that one gram of isolate powder carries over 980 mg of CBD, but there are no other cannabinoids or THC, so it does not deliver the entourage effect.

What does it mean when CBD oil is ‘flower derived’?

Some CBD oils are made from parts of the plant, but exclude the flower so they don’t contain a full spectrum of terpenes and cannabinoids. CBD oil that is extracted from the full plant including the flower is full-spectrum, contains a wide range of terpenes and cannabinoids and thus are considered flower-derived.